How to raise deletion request
Last Updated: May 2026
Ecom Robo AI respects merchant privacy and data protection rights.
Merchants may request deletion of their store data associated with Ecom Robo AI at any time.
What Data May Be Deleted
Upon verified request, we may delete:
- Shopify store information
- Customer communication records
- Order verification history
- WhatsApp automation data
- Analytics and usage data
- Associated application records
Certain information may be retained temporarily where required for legal, security, fraud prevention, billing, or compliance purposes.
App Uninstall
When a merchant uninstalls Ecom Robo AI from their Shopify store, Shopify access tokens are revoked automatically.
Associated data may be deleted or anonymized within a reasonable period.
Requesting Data Deletion
To request deletion of your store data, please contact:
Please include:
- Your Shopify store domain
- Store owner contact information
- Request details
Processing Time
Verified deletion requests are typically processed within a reasonable timeframe.
Contact
Business Name: Ecom Robo AI
Email: hello@ecomroboai.com