Last Updated: May 2026

Welcome to Ecom Robo AI. By installing or using our Shopify application and related services, you agree to the following terms and conditions.

1. Services

Ecom Robo AI provides ecommerce automation services for Shopify merchants, including AI powered order verification, WhatsApp communication automation, customer engagement tools, analytics, and related workflow automation features.

2. Shopify Account

You are responsible for maintaining your Shopify account and ensuring that all information provided is accurate and compliant with applicable laws and Shopify policies.

3. Billing & Subscription

Certain features of Ecom Robo AI may require an active paid subscription.

By subscribing to a paid plan, you authorize recurring billing through Shopify’s billing system according to your selected subscription plan.

Subscription fees are billed through Shopify and may change with prior notice.

4. Trial Usage

Free trial usage, promotional credits, or limited free features may be provided at our discretion and may change or expire without notice.

5. Acceptable Use

You agree not to use Ecom Robo AI for:

• Illegal activities
• Spam or abusive communication
• Fraudulent activities
• Violating customer privacy rights
• Violating Shopify policies or applicable laws

6. Third Party Services

Our services may rely on third party providers including cloud infrastructure, messaging platforms, analytics providers, and communication services.

We are not responsible for service interruptions or issues caused by third party providers.

7. Limitation of Liability

Ecom Robo AI is provided on an “as is” and “as available” basis without warranties of any kind.

We are not liable for indirect, incidental, special, or consequential damages arising from use of the platform.

8. Data & Privacy

Use of the application is also governed by our Privacy Policy.

Merchants are responsible for ensuring lawful communication with their customers.

9. Service Availability

We may modify, suspend, or discontinue parts of the service at any time without prior notice.

10. Termination

We reserve the right to suspend or terminate access to the service for violations of these terms or misuse of the platform.

11. Changes to Terms

We may update these Terms of Service from time to time. Updated versions will be posted on this page.

12. Contact Information

Business Name: Ecom Robo AI
Support Email: hello@ecomroboai.com